Volunteer FAQs

How do I sign up to volunteer?  

What does volunteering involve? 

How much time will I have to commit?

What support will I be given?

Do I need to bring anything with me?

Will food be provided?

What are the benefits of volunteering at Memory Walk?

I volunteered last year/ I am an Alzheimer’s Society registered volunteer. Do I need to complete the registration form again?

I can’t volunteer anymore, how do I cancel my registration?

I have signed up to volunteer, when will I receive more information?

Can I volunteer at a different walk, or volunteer at multiple events?

We'd like to volunteer as a team, how do we register?

Can I volunteer with a friend?

Can I take part with my Youth Group?

I'm 17, but the form won't let me sign-up, what should I do?

Can I bring my child to volunteer?

I lost my volunteer pack, can I get a replacement?

Will there be parking on the day?

How do I sign up to volunteer?         

Volunteer registration is now open. Sign-up by completing a short registration form at https://www.memorywalk.org.uk/volunteering/

Back to top

What does volunteering involve?      

At the event roles are split into event site or on the route. On the event site, roles include selling merchandise, manning the Information and Memory Tag gazebos, and handing out medals and water to all our amazing walkers. On the route, volunteers support in making sure the walkers are safe on route and heading in the right direction, as well as keeping them motivated with big cheers!

This is just a snapshot of the types of tasks, all volunteers are allocated roles by the event manager on event day, who will always try to match you with the preferred role you indicated in your sign-up form. Find out more about experiences of past volunteers here.

Back to top

How much time will I have to commit?

Most of our volunteers will be needed between 08:30 and 13:30 at Memory Walk, or 17:30 and 22:00 at GLOW, but this may change depending on the timings of each event, especially if an event is due to start earlier or later than usual. Keep an eye on your inbox for an email with full timings from our team around 4 weeks before the event.

Back to top

What support will I be given?

You will receive updates from the team in the lead up to the event which will provide you with everything you need to know before event day, so keep an eye on your inbox and double-check your junk-mail folder. These updates include information about what time to arrive, where to go, and what to expect at the event. We may also contact you by phone or text message in case we need to update you with vital information.

When you arrive at the walk, your event manager will sign you in, allocate a role and give you all the equipment you need, then you'll recieve a briefing with your fellow volunteers which will cover what to expect, safety information and everything about your volunteer role.

Back to top

Do I need to bring anything with me?

All the volunteering equipment you need, including water, a radio, hi-vis vest and volunteer t-shirt, will be provided to you on the day, so you just need to bring yourself and your enthusiasm! If you have volunteered with us before, please bring your volunteering t-shirt you were given at the most recent event.

At most events we will give you a food and drink voucher which can be redeemed with the on-site caterers, but we would also recommend that you bring some snacks to keep you going. 

Back to top

Will food be provided?

We’ll always provide water, a hot drink and some food. Extra personal snacks are always recommended though just to make sure you have enough to eat on the day. To help us be more green, please do bring a refillable water bottle if you have one.

Back to top

What are the benefits of volunteering at Memory Walk?           

You will be a central part of our fundraising effort to walk for a world without dementia. Without the support of our volunteers we would not be able to raise any funds for people affected by dementia. We have raised millions of pounds over the years at our walks, and not a penny of this would have been possible without our volunteers!

At the event you have the chance to meet new and like-minded people whilst having a great day out. Volunteering at events also provides you with new skills and experiences to take into your personal and professional life. Find out more about experiences of past volunteers here.

Back to top

I volunteered last year/ I am an Alzheimer’s Society registered volunteer. Do I need to complete the registration form again?

Even if you have volunteered before, or already volunteer for Alzheimer's Society, you still need to sign-up online for each event. This is essential for us, as we need to make sure we have the most up to date details, such as your emergency contact details, and the correct email address to communicate.

Back to top

I can’t volunteer anymore, how do I cancel my registration?

We understand sometimes things crop up which mean you can no longer volunteer at the event. If this is the case, just email us at memorywalk@alzheimers.org.uk with your full name, event you were due to volunteer at and postcode. You can also phone us on 0300 330 5452.

Back to top

I have signed up to volunteer, when will I receive more information?

Thanks so much for signing up - welcome to the team! After registering, you'll receive a confirmation email and then look out for newsletters from us, which will include your event brief, arrival time and any handy information you need for the day. Your event manager will be in touch directly 4 weeks before the walk, and again the week of, so keep an eye on your inbox!

Back to top

Can I volunteer at a different walk, or volunteer at multiple events?         

Sure can! To volunteer at more than one walk, just click the tick box for each event when on the sign-up page. If you'd like to switch to another walk after you've signed up, just email memorywalk@alzheimers.org.uk with your full name, event you were due to volunteer at, the event you'd like to switch to, and your postcode. You can also call us on 0300 330 5452.

Back to top

We'd like to volunteer as a team, how do we register?

If you are part of a team eager to help, we would love for you to come along – the more the merrier! All you need to do is simply sign up individually, via the online form, and make sure to mention who you’re volunteering with in the 'volunteer with a friend' box. On the day, your event manager will always try to keep you together in groups of at least two so you can enjoy volunteering together.

Back to top

Can I volunteer with a friend?

Yes please! You both need to fill out the online form, and write each others name in the 'volunteer with a friend' box. Your event manager will then sign you in together on the day, making every effort to place you in a role together for the duration of the event. 

Back to top

Can I take part with my Youth Group?

Youth Groups are welcome to volunteer, as long as they have a leader over the age of 18 to supervise them at the event. The leader must first sign up using the online form, putting the name of the Youth Group, and the approximate number of youth volunteers in the 'volunteer with a friend' box (e.g. Durham Scouts x10). This helps the event manager know how many additional volunteers to expect at the event.

After this, please forward your confirmation of registration to memorywalk@alzheimers.org.uk, to highlight you've signed up a Youth Group. If there are any changes to the number of volunteers you’re bringing, then please do email again to confirm.

Back to top

I'm 17, but the form won't let me sign-up, what should I do?

If you're between 16 and 18, you can volunteer without a guardian but unfortunately you can't sign-up online. Drop us a line to memorywalk@alzheimers.org.uk so we can provide you with a couple of forms to fill out, including a parental/guardian consent form, which you can then send back to us.

Back to top

Can I bring my child to volunteer?

Children under 16 can volunteer if they are accompanied by a parent or guardian at all times at the event. The parent or guardian must sign up as normal using the volunteer registration form, noting in the 'volunteer with a friend' box that a child will be present at their age.

Back to top

I lost my volunteer pack, can I get a replacement?

Unfortunately we are unable to send out additional packs in the post, but we also send everything you need to know out in email too, so have a look in your inbox too. If you can't find it, don't worry as we will have extras of everything at the event for you to grab.

Back to top

Will there be parking on the day?

Some events have parking available, if you head to 'find a walk' and type in your postcode to find your nearest walk, there will be a small 'P' symbol if parking is available for participants and volunteers. Four weeks before the event, your event manager will also be in touch with all the information you need about the event, which will include confirming if parking is available for volunteers. If there is no parking available, we advise to use public transport or utilise city centre parking where possible.

Back to top

If you have any other questions, then please don't hesitate to get in touch using our contact form, emailing memorywalk@alzheimers.org.uk, or calling us on 0300 330 5452.