Your walk. Your way. FAQ's

Can I organise my own Memory Walk?

How do I get started?

How can I order additional materials for my walk?

I would like to organise a sponsored walk outside of Memory Walk season

How big can my Memory Walk be?

Do I need insurance?

I am organising a Memory Walk at a local school

Can I get extra Memory Walk t-shirts for my walkers?

My walk is open to the public, how can I register participants?

My walk is open to the public; can I advertise it on your website?

The Memory Walk I have organised has been cancelled, what do I do?

How can I pay in my fundraising?

Can I organise my own Memory Walk?

Definitely! Memory Walk season is from 01 August to 31 October so if you want to organise a walk for then, register your walk by completing our form today or by calling the Memory Walk team on 0300 330 5452.

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How do I get started?

Firstly, we ask you to register with us to let us know you’re organising a Memory Walk. This means that we can communicate with you and provide you with everything you need to plan your walk and fundraise for a world without dementia.

In order to register, you’ll need to think of where and when you want to walk. Memory Walk season is 01 August to 31 October, so we ask that you organise your Memory Walk within these months.

Once you’re registered, we’ll send you a Memory Walk Fundraising Pack, which will include an organiser’s checklist. These will start being sent in June, so if you sign up before then you can expect your pack in June. We’ll also provide you with a digital Organiser’s Guide, that can help and advise you on everything from planning, Health & Safety, and fundraising.

We’ll also put you in touch with your local Community Fundraiser who will be able to advise you about fundraising ideas and local promotion and the Memory Walk team are always here if you have any questions at all.

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How can I order additional materials for my walk?

To really spice up your event, you can purchase start ribbons, balloons, inflatable cheer sticks, medals, and stickers over the phone by card. Feel free to claim back the money for these materials from your fundraising, as we don’t want you to be out of pocket. 

Your welcome pack, which you will receive shortly after signing up, will have the details for these materials, including prices and quantities. The phone number to call to make orders is 0300 330 5452. This service will be available from June.

You can buy t-shirts, and other Memory Walk merchandise, from our web shop.

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I would like to organise a sponsored walk outside of Memory Walk season

That’s no problem at all. You can organise a sponsored walk between November and July and be supported by the Challenge Events team. Find out more here.

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How big can my Memory Walk be?

Your Memory Walk can be whatever you want it to be. Some people like to do a sponsored walk on their own, others like to include close friends and family and some open up their walks to the public. When you register with us, we ask you how many people you expect to take part in your walk; this is so that we can support you with everything you need.

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Do I need insurance?

If your event involves the public, you may need to have appropriate Public Liability Insurance in place, irrespective of the number of participants you are expecting.

As per the terms and conditions that you accept when registering your walk, we ask you to make sure that you have the appropriate cover in place for the event you are planning, as you are not covered under Alzheimer’s Society Public Liability Insurance.

It’s worth checking with your venue first, as they may already have insurance that could cover your event, or a way of extending their own insurance to include your event.

If you do need to pay for insurance, then please do feel free to take this amount from your fundraising on the day—we don’t want you to be out of pocket!

 It is also worth checking with your local council regarding Health and Safety and insurance, as they may have more detailed information about the local area where your walk is taking place and be able to offer guidance as to what insurance or licences you require.

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I am organising a Memory Walk at a local school

Fantastic news, please get in touch with the team via memorywalk@alzheimers.org.uk to let us know so we can make sure you have everything you need!

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Can I get extra Memory Walk t-shirts for my walkers?

Unfortunately we are unable to provide free t-shirts for every walker. If your walkers would like to have Memory Walk t-shirts, they can order them later in the year once they become available through our online shop.

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I'm organising my own walk and my walk details have changed, what do I do?

Please let the Memory Walk team know if your walk date has changed or you are expecting a higher or lower number of participants than initially expected when you completed the registration form. We want to be able to send you enough materials for the day. You can reach us on 0300 330 5452 or by emailing memorywalk@alzheimers.org.uk.

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Can I have medals for my walkers?

We will provide you with ‘I took part in Memory Walk’ badges to hand out to each of your walkers on the day. Unfortunately, we cannot provide medals due to the associated costs with delivering these to all our organisers. You can however order medals via our additional materials order form, which will be available in June.

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My walk is open to the public, how can I register participants?

It’s up to you how you choose to register your participants. If your event is open to the public, you will need to consider how you will register participants and make sure you keep all the data secure for data protection purposes.

Offline registration: keep a secure, password protected spreadsheet of all your attendees, updating when necessary and having it available on the day (remember not to leave any participant details lying around).

Online registration: Eventbrite is a great event platform that you can use (for free, as your event is free) to register participants. Just set up an event and invite as many friends, family, colleagues and neighbours to register. You’ll be able to keep track of how many participants you have. It’s important to remember that participants register on Eventbrite their data is being stored as per Eventbrite’s data storage policy and not the Alzheimer’s Society, and Alzheimer’s Society will not have access to any data collected in this way.

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My walk is open to the public; can I advertise it on your website?

Unfortunately we are unable to advertise your walk on our website. As per the terms and conditions you agree to when registering your walk, we are not responsible for the safe delivery of your event and can therefore not manage the registrations and communications prior to your event day.

We can provide you with press release templates and advice on how to advertise your walk, and if you are happy for us to pass on your contact details, we can do so to anyone who contacts us about a walk near them.

We also have local Alzheimer’s Society Facebook pages specific to each region, and if your walk is open to the public we may be able to promote your walk via these channels. Please email the Memory Walk team if you would like to advertise your walk in your local area on Facebook. Please note, in order to do this we recommend that you have a system of registering your participants online, for example using Eventbrite.

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The Memory Walk I have organised has been cancelled, what do I do?

We're sorry to hear your walk has been cancelled. Please email the Memory Walk team at memorywalk@alzheimers.org.uk or call 0300 330 5452 and we can cancel your registration. This will ensure you do not receive any further communications from us regarding your walk.

How can I pay in my fundraising?

Once you have completed your walk and gathered in all of your sponsorship, you can pay in your donations using any of the methods below.

Through JustGiving

If you’ve fundraised on JustGiving you don’t need to do anything - funds will automatically be transferred to us. You can also pay in any offline donations onto your JustGiving page.

By phone

You can call our Customer Care team on 0300 330 5452 to make a payment over the phone using your card details.

By card

Close to your event we will be sending you a letter with a donation form and a free to post envelope. You can pop your sponsorship form in here, and send the form back to pay in!

Cheque

After you receive your free to post envelope closer to your event, you can include a cheque made payable to Alzheimer’s Society and return with your donation form.

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Please check the terms and conditions for organising your own Memory Walk.

Interested? Register to organise your own walk today!

Got a question that we haven’t answered here? We’d be happy to help, please contact us.