FAQ

 

If your question is not answered here, please contact us - send us an email memorywalk@alzheimers.org.uk or call 0300 330 5452. We’re here Monday to Friday, 9am-5pm, and we’ll try to get back to your email within 2 working days.

Registration

Who are the walks suitable for?

Organise your Own Memory Walk

Fundraising & paying in your sponsorship

Memory Walk t-shirts

Volunteering

 

  • Is there a registration fee or minimum sponsorship amount?
  • We ask that you try to raise at least £100 but you can still take part if you don’t. Don’t forget that the more you raise, the better - so aim high! We are aiming to raise £3.2 million to fund research into the cause, cure, care and prevention of dementia. We also support local services to make a real difference to the lives of people affected by dementia. 
  • There is also a suggested donation of £5 when you register to cover the costs of your fundraising pack and t-shirt. 

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  • Why can't I find any walks in Scotland?
  • Alzheimer Scotland is the leading dementia charity for Scotland. They are also running Memory Walks across Scotland this autumn – find out more on their website - www.memorywalksscotland.org

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  • I haven't registered but I created a JustGiving page. Should I register?
  • It is fantastic that you have already set up your JustGiving page, but please still register for your walk through our website or by calling our Memory Walk hotline on 0300 330 5452. We’ll then send you all the information you need about Memory Walk and fundraising. Plus we’ll send you a t-shirt to wear on the day. 

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  • I can't take part in a walk anymore, how do I cancel my registration?
  • We are sorry to hear you are no longer able to join us for Memory Walk. You can cancel your registration by contacting the Memory Walk team by email on memorywalk@alzheimers.org.uk or phone 0300 330 5452.

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  • Can I bring my family and friends along with me?
  • Of course - the more the merrier! You can register more than one person as part of a team when you sign up. If more people want to join you, they can enter your team ID when they register. Children aged 15 and under do not need to register to take part in the walk. You can buy t-shirts for children on the day of the walk.

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  • Can people with dementia take part?
  • We aim to be as inclusive as possible and most of our Memory Walks are suitable for people of all ages and abilities, including those living with dementia. Please check your walk page for more details and if you are worried, get in touch with us.

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  • I am 15, can I take part in the walk?
  • Yes you can definitely take part in Memory Walk. As you are under 16 you would need to walk with an adult over the age of 18.

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  • There isn’t a walk close to me. Can I organise my own Memory Walk?
  • Definitely! Memory Walk season is from August to October so if you want to organise a walk for then, register on the Organise Your Own page or by calling our Memory Walk hotline on 0300 330 5452. Once you've registered, we’ll send you a fundraising pack with more information about how to organise a walk, including useful information on insurance, risk assessment and general tips.
  • If you would like to organise a sponsored walk outside of Memory Walk season, please request a fundraising pack and the Challenge Events team will be in touch soon.

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  • Help! I’m organising my own walk and I don’t know where to begin!
  • It is brilliant that you are organising your own Memory Walk. If you have registered, you should have received your welcome guide by email, and your fundraising pack by post a couple of weeks later. You can find even more information in our online organiser’s guide. From raising sponsorship to insurance and first aid, there are lots of useful tips. Don’t panic! You can always contact the Memory Walk team if you have any questions. 

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  • I'm organising my own walk and my walk details have changed, what do I do?
  • Please let the Memory Walk team know if your walk date has changed or you are expecting a higher or lower number of participants than initially expected when you completed the registration form. We want to be able to send you enough materials for your walkers at a time that is convenient to you. You can reach us on 0300 330 5452 or by emailing MemoryWalk@alzheimers.org.uk.

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  • The Memory Walk I have organised has been cancelled, what do I do?
  • We're sorry to hear your walk has been cancelled. Email the Memory Walk team at memorywalk@alzheimers.org.uk or call 0300 330 5452 and we can cancel your registration. This will ensure you do not receive any further communications from us regarding your walk. 

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  • How do I set up an online fundraising page?
  • First, make sure that you have registered for a walk - it will give you an option to create a JustGiving page there and then.
  • If you have already registered and would now like to set up a JustGiving page, it is simple - simply go to JustGiving and create a page for the Memory Walk of your choice. This is the easiest way to fundraise and the donations come straight to us. Remember to share it with all your family and friends for their support – on social media and in your email signature. 

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  • Where do I send my sponsorship and donations?
  • Now you have collected donations, we ask if you can avoid sending cash. Please post cheques, made payable to Alzheimer's Society, and sponsorship forms in your freepost envelope (you'll receive this in your pack after registering). Remember to include your donation return form, or a note telling us your name, address, phone number, email address (so we can save costs when acknowledging your donation) and details of which walk you took part in. You can also make a card payment over the phone by calling us on 0300 330 5452.

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  • Where can I get a Memory Walk t-shirt?
  • We have great Memory Walk t-shirts for you to wear whilst fundraising and on the day of your walk. Once you have registered, we’ll send you your t-shirt within a couple of weeks. If you would like a Memory Walk t-shirt for children who you have signed up too, there is a donation of £5 for additional t-shirts on the day of your walk. They will also be available on the online shop in the next few weeks. Adult t-shirt sizes range from small to XXL. Specific t-shirt measurements can be found in our sizing guide.

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  • I’m interested in volunteering – what’s involved?
  • We need 2000 volunteers to ensure our event days run to plan. There are a variety of different roles – for more information visit our volunteering page. Then you can find a walk near you and register at the bottom of the walk page.

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  • How do I register to become a volunteer?
  • The easiest way is to register online through our volunteering page. If you prefer, you can contact the Memory Walk team on 0300 330 5452 or email memorywalk@alzheimers.org.uk to be put in touch with your local Community Fundraiser.

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  • Can I volunteer with my family and friends?
  • Yes, but you will all need to register on the walk page. Inform your local Community Fundraiser when they get in touch, so that they can try make sure you have roles together.

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  • What are the start/finish times for volunteer roles?
  • Each event is different and start/finish times will vary depending on the role you are given. Let your Community Fundraiser know when you are available – any time you can give is appreciated.

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  • Will I need any training to be a volunteer?
  • You will be sent a full briefing document before the event. You will be given a face to face briefing on the day, and be given a point of contact for any questions.

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  • Do I need to bring anything when I volunteer?
  • If you own a mobile phone, please make sure it is fully charged and bring it along. Please prepare for all weathers as the events are outside, and remember to wear sensible shoes as you will be on your feet. Light refreshments will be provided. If you are a route marshal, you may want to bring a camping chair.

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Find a Walk

Find a walk near you and either register to walk or sign up as a volunteer!

Hundreds of Memory Walkers warming up for the walk

 

Fundraising ideas

Check out our fundraising page with lots of information about raising vital funds as well as how to in your donations.

Image of a collection tin with a fundraiser behind it